1

Account Manager

at Cloud-based Software

AccountManagerMan - 8/20/20
Job/Career Demand
4.0
Positive Impact
4.0
Satisfaction
4.0
Advancement/Growth
4.0
Creativity
4.0
Work-Life Balance
5.0
Compensation & Benefits
3.0
Work Environment
5.0
Total Compensation
$80,000 - $110,000
Years of experience
4.0
Recommended Education
Bachelor's Degree

Describe the path you took to become a account manager

I have been in cloud-based software my entire career. I started in Client Services, moved to Program Management, then to Sales as an Account Executive, and have now landed in Account Management.

What's a day in the life of a account manager?

My days consist of meetings that are often planned weeks in advance (typically revenue generating) as well as impromptu meetings both internally and externally (typically non-revenue generating) to put out client fires. My main daily tasks include phone/email prospecting of my client-base, preparing presentations, and strategic partnership meetings with clients.

What's the best part of being a account manager?

The feeling of working with a client for months to build a relationship and a business case that ends up, resulting in a large sale/commission, is awesome. I especially enjoyed being able to travel to clients all over the country during these sales processes (pre-COVID). Additionally, I've found that the majority of people you work with in tech/software are usually pretty hard-working people who also don't take themselves too seriously.

What are some perks of your job?

Work From Home w/ Technology Stipend, Unlimited PTO, 401k Match

What's the downside of being a account manager? Words of caution?

As an Account Manager in Software, you are forced to deal with unhappy clients on a daily basis. Everyone has issues with something. 95 percent of the time, you are cleaning up a mess that someone else (direct sales, implementation, support, billing, etc.) made, which can get a bit frustrating, especially when this takes away from the time you should be spending on selling.

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